Student & Campus Support
24/7 assist for enrollment, IT, and campus services
RAG-powered agents answer policy questions, route IT tickets, and guide students through common processes—using indexed handbooks and SOPs with escalation to staff when needed.
- Integration with ServiceNow, help desk, and campus identity systems
- Semantic search across catalogs, policies, and student-facing documentation
- Multilingual support for diverse student populations
- Full interaction audit trail and satisfaction tracking
Students get faster answers; staff focus on complex advising and exceptions.